Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-for-ecommerce.ai-website.info! We are dedicated to maintaining a safe and secure online environment for our users, ensuring your privacy is protected at all times. This Privacy Policy details how we collect, use, and safeguard personal information in accordance with international data protection regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered under the ‘ai chatbot for ecommerce’ brand. Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy notices which govern how your data is handled by those entities.

Processing Activities

This policy guides our interactions with users when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Statement.
  3. You engage with our communications, such as newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We gather a range of personal information to enhance your experience and improve our services:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Data needed for processing transactions, including payment card details (securely stored) and billing addresses.
  • Financial Information: This may include bank account numbers or investment portfolios, encrypted for security.
  • Purchase Information: Records of products or services you’ve bought, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize our services.
  • Location Data: Information about your geographical location, used to provide relevant content and services.
  • Feedback: Your opinions and suggestions to improve our platform and offerings.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their terms).
  • Product Information: Details about products you’ve shown interest in or purchased, to enhance personalized recommendations.

We obtain this data through direct user input, interactions with our systems, and automated tracking technologies. Third parties may also share personal data with us, but they are bound by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website:

  • Strictly Necessary: Cookies that enable core functionalities like login and account management.
  • Preference: These store user preferences, ensuring a personalized experience.
  • Analytics: Used to collect aggregated data for performance metrics and site optimization.

Users can manage non-essential cookies through our Cookie Manager, offering control over their browsing experience.

Retention and Deletion

We keep personal data as long as necessary for the purpose it was collected, or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

To protect your data, we implement robust security measures, including:

  • Encryption for data in transit and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure continuous protection.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children, and you should ensure that any data provided by minors is done with parental consent.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move your data to another controller.
  • The right not to be subject to automated decision-making or profiling.
  • The right to lodge a complaint with a supervisory authority or file an appeal/complaint with us directly.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please reach out to:

We value your trust and are committed to maintaining a transparent and secure online environment.